Terms of Service

Please read these terms carefully before using Xtromate Technology's website or engaging our services.

Effective Date: April 25, 2026  |  Last Updated: April 25, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Xtromate Technology governing your access to and use of our website, products, and services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

Agreement

By accessing or using Xtromate Technology's website or services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.

2. Services

Scope

Xtromate Technology provides web development, mobile application development, cloud solutions, IT consulting, and related technology services as described on our website.

Service Changes

We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Third-Party Services

Our services may integrate with or rely on third-party platforms and APIs. We are not responsible for the availability, accuracy, or reliability of such third-party services.

3. User Responsibilities

Accurate Information

You agree to provide accurate, current, and complete information when engaging our services or communicating with us. You are responsible for maintaining the confidentiality of any account credentials.

Prohibited Conduct

You may not use our services for any unlawful purpose, to transmit harmful or offensive content, to infringe upon intellectual property rights, or to interfere with the proper functioning of our systems.

Compliance

You are responsible for ensuring that your use of our services complies with all applicable local, national, and international laws and regulations.

4. Intellectual Property

Our Property

All content on our website — including text, graphics, logos, images, and software — is the property of Xtromate Technology and is protected by applicable intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes in connection with our services.

Client Work

Intellectual property rights for custom work developed for clients are governed by the specific agreement signed between Xtromate Technology and the client. Upon full payment, clients receive ownership of the deliverables as specified in the agreement.

5. Payment Terms

Fees

Fees for our services are outlined in individual project agreements or product pricing pages. All fees are in the currency specified in the agreement unless otherwise stated.

Payment Schedule

Payment schedules are established per project agreement. Late payments may result in work suspension and may incur late fees as specified in the agreement.

Refunds

Refund eligibility depends on the nature of the service and the stage of project completion. Refund terms are specified in individual service agreements.

6. Confidentiality

Mutual Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the service relationship.

Portfolio Rights

Unless explicitly prohibited in a written agreement, Xtromate Technology reserves the right to showcase completed projects in our portfolio and marketing materials.

7. Limitation of Liability

No Warranty

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

Liability Cap

To the maximum extent permitted by law, Xtromate Technology's total liability for any claims arising out of or related to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Indirect Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our services.

8. Indemnification

Your Obligation

You agree to indemnify, defend, and hold harmless Xtromate Technology and its employees, contractors, and agents from any claims, damages, losses, or expenses arising out of your use of our services, your violation of these Terms, or your infringement of any third-party rights.

9. Termination

By Either Party

Either party may terminate a service agreement as specified in the project contract. We reserve the right to terminate or suspend access to our services immediately, without notice, for conduct that we believe violates these Terms.

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.

10. Governing Law

Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Rajasthan, India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Jodhpur, Rajasthan.

11. Contact Us

Questions

If you have any questions about these Terms of Service, please contact us at support@xtromate.com or call +91 6376500280. Our office is located at Floor No. 1, Building No. 60, Chopasani Road, Shyam Nagar, Jodhpur, Rajasthan – 342008, India.

Questions about these terms? Contact our team or review our Privacy Policy